Thank you for visiting and shopping at Melanin Edition.
The following are the specific terms and conditions that are part of our Shipping Policy.
Shipping, Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your payment has been processed. The email will contain your tracking number. The tracking number will be active within 24 hours. Melanin Edition is not responsible for items that could not be shipped to their destination because of an incorrect or undeliverable address.
It is the responsibility of the customer to review their shipping address and information for accuracy before completing the purchase. Refunds or exchanges will not be issued on the basis of an incorrect address. If a package is shipped back to Melanin Edition due to an incorrect/undeliverable address, shipping charges will not be refunded.
Delivery time indicators
The Netherlands: 1 - 2 days
Belgium: 3 - 6 days
Germany: 4 - 7 days
France: 5 - 8 days
Rest of Europe: 8 - 10 days
United Kingdom: 7 - 12 days
USA & Canada: 10 - 15 days
Rest of World: 15 - 21 days
Customs, Duties and Taxes
Melanin Edition is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Melanin Edition is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Melanin Edition Refund Policy provides detailed information about options and procedures for returning your order.